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Online Training Troubleshooting FAQ
What do I do if I forget my login and/or password?Below the training login is a link if you forget your password. If you forget your username or still cannot get your password, give us a call during business hours at 1-888-475-5353 and we can help you out. Or you can call 360training.com 24/7 at 1-888-360-8764.Back to Top |
I am running out of time to finish my training, what can I do?If you are almost out of time to complete your course (except 10 or 30 Hour Outreach Training), you can call 360training.com at 1-888-360-8764 and ask for an extension. They can give you an extension so you can finish your course. 10 and 30 Hour courses are no longer allowed extensions per OSHA.Back to Top |
I lost my 10 and/or 30 hour training completion card, how do I get another one?Contact 360training.com's support team at 1-800-442-1149 or email oshacards@360training.com with your information to receive a replacement card.Back to Top |
Who do I contact if I have not received my course materials (only applies to people who order study guides)?Contact 360training.com's customer support team at 1-800-442-1149 or email to support@360training.com.Back to Top |
I have not received my training completion card yet, what do I do?If you have not received your training completion card within 4-8 weeks you need to call 360training.com at 1-800-442-1149, and tell them you haven't received your card.Back to Top |
I have two orders for training on one account, what do I do?Give 360training a call at 1-800-442-1149 and ask for a refund for the extra course on the account.Back to Top |
Who do I call if I need a refund on my training?As long as you haven't started your training you can call 360training at 1-800-442-1149 and receive a full refund for your course.Back to Top |
